Essential services on campus, Pomona still open

On March 17, Cal Poly Pomona President, Soraya M. Coley, announced the cancellation of all face-to-face classes and stated they would be completed remotely. 

As the CPP community adjusts to this new normal, Coley stressed in a statement that while the school is moving to remote means of continuing instruction and the business of the university, the campus is not closed. 

“Essential functions to support continued teaching, learning, and student services will continue,” Coley stated in the March 17 email.

Some buildings on campus remain open as an essential service to accommodate students. 

With adjusted hours, the campus facilitators have made sure to keep the most important departments of CPP open for use. 

Esther Chou Tanaka, the director of strategic communication at CPP, explained there was a quick reduction in the number of people coming to campus, but the university’s business operations continue, with many of them being through remote methods.

“The situation with COVID-19 is unique, and our entire country is facing unprecedented challenges,” Tanaka said. “We have a dedicated and supportive community of faculty, staff, students, alumni and community partners.” 

“Their understanding, flexibility and motivation to support students has helped our campus quickly adapt to the changes.”

Businesses around campus, particularly in Pomona, have begun to trickle away as they have been forced to close their doors until further notice. The businesses that are considered “COVID-19 essential services” are still up and running while administering modifications to ensure the proper safety regulations are enforced. Some of these essential services, both on and off campus, that will remain open include: 

Student Health Center

The Student Health Center will proceed with normal business hours. All appointments must be made via telephone in an effort to screen students’ health before scheduling a face-to-face appointment. Please call (909) 869-4000 between 8 a.m.-5 p.m. on weekdays. 

Dining Options

Centerpointe Dining Commons, Innovation Brew Works and Vista Market are the only dining options currently available at CPP. 

Centerpointe and Innovation Brew Works are accepting to-go and delivery orders through the campus Grubhub app, with fees waived as a courtesy. Below are the modified hours: 

Centerpointe Dining Commons

8 a.m.-5:30 p.m. between Monday-Friday;

11 a.m.-6 p.m. between Saturday and Sunday.

Centerpointe Dining Commons closed its seating options, as it only offers to-go and delivery options through the CPP Grubhub app.
(Steven Everett | The Poly Post)

Innovation Brew Works

11 a.m.-7 p.m. between Monday-Sunday.

Vista Market

8 a.m.-5 p.m. between Monday-Friday.

10 a.m.-4 p.m. between Saturday-Sunday.

Student Accounting & Cashiering Services

Beginning March 25, the Student Accounting & Cashiering Services (SACS) changed to a partially remote work schedule. From 9 a.m.-noon on weekdays, SACS will be available in-person in the Student Services Building (Building 121) first floor at the green counter and over the phone at (909) 869-2010.

University Library 

The University Library closed its doors on March 28, but students are encouraged to continue to utilize resources and services still available from off-campus. 

Article databases, e-books and 24/7 online reference chat services are all available. Librarians are available 10 a.m – 3 p.m Monday – Friday.

9 a.m.-5 p.m. Monday-Thursday and 9 a.m.-4 p.m. on Fridays. Subject librarians are also available for scheduled online consultations. Questions can be answered by calling (909) 869-3075 or emailing

The Farm Store

The Farm Store at Kellogg Ranch remains open, and according to a statement on the website, the staff is committed to its customers’ health and safety during this pandemic. 

Reusable bags are currently not allowed to further protect customers and employees. The store will proceed to operate with the normal business hours, 10 a.m.-6 p.m. daily.

The Bookstore 

The Bookstore is open from 10 a.m – 3 p.m Monday – Friday. They are also accepting online orders with pickup or shipping options.

Students expecting to graduate are able to take advantage of the Grad Pack Specials that have been extended until May 8 by midnight. 

Parking and Transportation

Parking enforcement rules remain active, but a prorated refund is being offered for students who no longer wish use it. Office hours are currently 8 a.m.-5 p.m. from Monday-Friday.

University Housing Services (UHS)

UHS will keep providing services to those who cannot return home. UHS determined modifications needed to follow safety regulations and adjusted hours to the main UHS office. The hours are now 8 a.m.-noon between Monday-Friday. 

University Police

The campus police station remains open 24/7. 

The University Police Department is the one essential service on campus that remains open 24/7.
(Christina Manuel | The Poly Post)

Essential services still offered — Pomona Area:

Pomona Valley Hospital Medical Center

Open 24/7 daily.

USPS, Pomona

The post office in Pomona will remain open during this pandemic and will continue to provide necessary services. Its hours include:

9 a.m.-5 p.m. between Monday-Friday;

9 a.m.-1 p.m. on Saturday.

Last collection is at 5 p.m. between Monday-Friday.

Food and Drink:

Many dining options remain open but limit customers to take-out or delivery options only. 

In-N-Out Burger – Indian Hill Boulevard

Open from 10:30 a.m.-1 a.m. between Sunday-Thursday;

open from 10:30 a.m.-1:30 a.m. between Friday-Saturday.

Jack in the Box, South Reservoir Street

Open 24/7 daily with drive-thru and takeout as the only options.


Starbucks is only offering take-out or delivery options. Some Starbucks locations have shut down completely while others have just adjusted their operations. The Starbucks located at 3423 Pomona Blvd. is open 4:30 a.m.-9 p.m. between Monday-Friday and 6 a.m.-8 p.m. on Saturday and Sunday.

Grocery stores 

Walmart, Rio Rancho Road

The community is still able to obtain essential goods at grocery stores. Walmart remains open with adjusted hours, 7 a.m.-8:30 p.m. daily. 

WinCo Food, Rio Rancho Road

Normally open 24/7, WinCo has adjusted its hours to 7 a.m.-10 p.m., except for Tuesday and Thursday with modified hours of 7:30 a.m.-10 p.m.

Pomona Police Department

The Pomona Police Department, located on Mission Boulevard, remains open from 9 a.m.-5 p.m. daily.

Sheraton Hotel 

The Sheraton Hotel opened its doors to coronavirus patients on April 1. The hotel is using the 244 rooms to quarantine those with symptoms or are waiting for test results and will remain open for patients until May 31.

Chase Bank, West 2nd Street 

The bank remains open with adjusted hours of 9:30 a.m.-4 p.m. between Monday-Friday and 9:30 a.m.-12:30 p.m. on Saturday. ATMs remain open 24/7.

UPDATE: We corrected the Bronco Bookstore hours. The correct hours are 10 a.m – 3 p.m Monday – Friday.

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