New shuttle driver makes students feel at home

By Marisa Marquez

All over Cal Poly Pomona you see them ” the green and white Bronco Shuttle buses that give you a break from trekking through school. Doesn’t it make your day when your Bronco Shuttle driver greets you with a smile?

Since beginning her position on Sept. 29, Cheryl Mitchell has become that bus driver on campus: one who takes care of her students, as they are all she thinks about.

Mitchell explains that when she greets her students with “Watch your step!” or “How [are] you doing?” she believes that she is making a positive difference in their day.

“Surprisingly it does,” states Roberto Redoble, a third-year nutrition student. Redoble is a regular bus rider who says that Mitchell makes all the students feel welcome.

“It makes that moment of the day better,” he says.

Transporting students is her second job in her life. For 25 years, she was devoted to working in the Los Angeles County Department of Children and Family Services.

Working at CPP, however, has given her a new perspective.

Her positive attitude comes from a true love for her job. Mitchell appreciates her job and finds it relaxing. With a smile, she explains that as long as CPP will have her, she will stay.

“It’s nice seeing kids on the other side,” she says. “The students are so pleasant. Life is too short to not be happy, and the students make my day. It’s all about the students.”

Third-year political science student Christine Garganera has experienced Mitchell’s pleasant attitude firsthand.

“She is a very sweet, kind lady who is always ready to greet passengers, and when [people] are exiting the vehicle, she always leaves [them] on a good note,” Garganera says.

Third-year hospitality management student Lorenzo Angeles also experienced Mitchell’s kindness. He explained that on one occasion his class ran late, but he still made the bus due to Mitchell’s patience.

In comparison to other drivers, Mitchell simply “stands out,” explains regular shuttle rider Erin Mascarinas, a fifth-year chemical engineering student.

“Cheryl just started working here, but she is really nice and very enthusiastic,” Mascarinas says. Every person that walks on the bus [is] always greeted [by her]. She gets really excited when people respond [because] it motivates her to keep doing her job.

Mitchell’s smile never seems to leave face, but how does she stay so upbeat and positive? Surely, there must be a secret to this amount of happiness.

“Sorrow dries the bone and laughter is the best medicine,” she says. “That’s the secret.”

Cheryl Mitchell

Jairo Pineda / The Poly Post

Cheryl Mitchell

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